Effective Date: 07/15/2025
At Madanny Luxury and Beauty Spa Nairobi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information when you:
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Book appointments or purchase services
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Subscribe to newsletters
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Complete contact forms
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Browse our website
This information may include:
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Name
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Email address
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Phone number
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Billing and payment details
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Preferences and feedback
We also automatically collect limited information through cookies and analytics tools (such as your IP address, browser type, and pages visited) to help improve your experience.
2. How We Use Your Information
We use your information to:
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Process bookings and payments
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Communicate with you about appointments, promotions, and updates
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Respond to inquiries and provide customer support
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Improve our services and website
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Comply with legal requirements
We never sell, rent, or trade your personal data to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Enhance site performance and functionality
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Analyze website traffic and usage
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Remember your preferences
You can adjust your browser settings to decline cookies. However, this may affect how some features work.
4. How We Share Information
We may share your information with trusted service providers (such as payment processors and email platforms) who help us operate our business. These providers are required to protect your data and use it only as necessary to deliver services on our behalf.
We may also disclose information if required by law or to protect our rights and property.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse, including secure servers and encryption where appropriate.
However, no method of transmission or storage is 100% secure. While we do our best to safeguard your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
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Access or correct your personal information
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Request deletion of your data
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Withdraw consent to marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have collected data about a child, please contact us immediately so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:
Madanny Luxury and Beauty Spa Nairobi
📍 Fade Ville Estate, Oloitoktok Road, Kileleshwa, Nairobi
📞 Mobile / WhatsApp: 0797 897 991
📧 Email: mandannyluxuryandbeautyspa@gmail.com
🌐 Social Media:
Facebook | Instagram | TikTok
@Madanny Luxury and Beauty Spa